This cookie policy is provided by Terme Antica Querciolaia SpA, with registered office in Via Trieste, 22 – 53040 Rapolano Terme (SI) (hereafter “TermeAQ”) as Data Controller and refers exclusively to the site and must be understood as an integral part of the Privacy Policy of the main site.


Definitions, characteristics and application of the legislation

Cookies are small text files that may be sent to and registered on your computer or mobile device by the websites you visit, to then be re-sent to those same sites when you visit them again. It is thanks to these cookies that those websites can “remember” your actions and preferences (e.g., login data, language, font size, other display settings, etc.), so that you do not need to configure them again when you next visit the website, or when you change pages within a website.

Cookies are, therefore, used for electronic authentication, monitoring of sessions and storage of information regarding your activities when accessing a website. They may also contain a unique ID code which allows tracking of your browsing activities within a website, for statistical or advertising purposes. Some operations within a website may not be able to be performed without the use of cookies which, in certain cases, are technically necessary for operation of the website.

When browsing a website, you may also receive cookies from websites or web servers other than the website being visited (i.e., third-party cookies).

There are various types of cookies, depending on their characteristics and functions, which may be stored on your computer or mobile device for different periods of time: “session cookies”, which are automatically deleted when you close your browser, and “persistent cookies”, which will remain on your device until their pre-set expiration period passes.

According to the law which may be applicable to you, your consent may not always be necessary for cookies to be used through the Website. In particular, “technical cookies” – i.e. cookies used exclusively to transmit messages over an electronic communications network, or otherwise strictly necessary to provide a service specifically requested by you – typically do not require this consent. In other words, cookies which are indispensable for operation of the Website or required to perform activities you request may be used without your consent. This may include cookies used for analytics purposes (used to collect aggregated information on the number of users of a website, and how those users visit the website), browsing or session cookies (used to allow users to login) and function cookies (used to allow memorisation of choices made by a user when accessing the website, such as language or products selected for purchase, in order to improve the user’s experience).

On the other hand, “profiling cookies” – i.e., cookies used to create profiles on users and to send advertising messages in line with the preferences revealed by users while browsing websites – typically require specific consent from users, although this may vary according to the applicable law.

Under Italian law, your express consent is not always required for the use of cookies. In particular, “technical cookies” – i.e., cookies used exclusively to transmit messages over an electronic communications network, or otherwise strictly necessary to provide a service explicitly requested by you – do not require your consent. In other words, cookies which are indispensable for the operation of the Website or required to perform activities you request may be used without your consent. The Italian Data Protection Authority (as defined in its “Determination of simplified procedures for information and collection of consent for the use of cookies”, 8 May 2014, and subsequent clarifications), has established that, among cookies which can be used without consent, the following are included:

  • – Analytics cookies, when used directly by a website operator to collect information, in an aggregate form, on the number of users and how they use a website;
  • – Browsing or session cookies, to identify and authenticate users of a website;
  • – Function cookies, which allow users to browse a website according to a series of selected criteria (e.g., a certain language, products selected for purchase, etc.), in order to improve the services provided to those users.


On the other hand, “profiling cookies” – i.e., cookies used to create profiles on users and used to send advertising messages in line with the preferences revealed by users while browsing websites – require users’ prior consent.


Types of cookies used by the Website

The Website uses the following types of cookies:

  • – Browsing or session cookies, which are strictly necessary for the Website’s operation and/or to allow you to use the Website’s content and services;
  • – Analytics cookies, which allow TermeAQ to understand how users make use of the Website, and to track traffic to and from the Website. The information collected by these cookies is processed in an aggregate and anonymous form, with no information on your specific ID being collected – therefore, the use of these cookies does not involve the use of your Personal Data.
  • – Function cookies, which are used to activate specific Website functions and to configure the Website according to your choices (e.g., language), in order to improve your experience;
  • – Profiling cookies, which are used to observe the preferences you reveal through your use of the Website and to send you advertising messages in line with those preferences.

TermeAQ also uses third-party cookies – i.e. cookies from websites / web servers other than the Website, and which are used for specific purposes of the third parties owning those websites / webservers (including profiling of users). These third parties will typically be considered independent data controllers regarding their cookies, and therefore you must refer to their privacy policies, information notices or other materials to obtain more information on them. TermeAQ cannot control or ascertain the use which may be made, by these third parties, of third-party cookies, nor their exact characteristics or purpose

The following section lists the links to information on third-party cookies:

  • – Cloudfare:
  • – WordPress: https: //
  • – Cookies present on the Website
Technical name Data Controller Cookie type, function and purpose Duration
cfduid Cloudfare This site uses the Cloudflare DNS service. The service provides on-demand information security and site speeding options that when activated could provide cookies for correct operation. For information on the cookies in question here is the link 1 year


WordPress WPML – WordPress MultiLingual Plugin

Those cookies are associated with a multilingual WordPress plug-in called WPML. They stores a language value for the website. Where the cookie is set in response to a user action or request and provided it has a short duration, it can be considered strictly necessary. For more information visit:



1 day


Cookie settings

You can block or delete all or some of the cookies used on the Website via your browser options. Your cookie preferences will be reset if different browsers are used to access the Website. For more information on how to set the preferences for cookies via your browser, refer to the following instructions:

CAUTION: If you block or delete technical and/or function cookies used by the Website, the Website may become impossible to browse, certain services or functions of the Website may become unavailable or other malfunctions may occur, in which case you will have to modify or manually enter some information or preferences every time you visit the Website.


Settings related to cookies

In the section below is possible for users to make a choice and indicate specifically which cookies to authorize.

The user is informed that not allowing technical cookies may make it impossible to use the Website, view its contents and the use of related services. Inhibiting functionality cookies could mean that some services or certain functions of the Website are not available or do not work properly and the user may be forced to change or manually insert some information or preferences each time he/she visits the Website.

The lack of authorization with respect to other cookies indicated by third parties will not affect the operation on the Site; however, being such types of cookies sent exclusively by third parties, and not being able to be controlled by the site manager, the relative opposition can be exercised only by accessing the consent forms prepared by the aforementioned third parties, if any, or through the settings of your browser. The links to the privacy policies and any consent-collection forms for the receipt of cookies prepared by the third parties that send cookies through the Website are provided in the section Cookies present on the website.

As for cookies directly sent by the site operator, as well as through the procedure made available on this page, the user can block or delete (in whole or in part) cookies through the specific functions of your browser (in this regard, see above).

The choices made by the user in relation to cookies on the Site will in turn be recorded in a special technical cookie, having the characteristics shown in the table of cookies. This cookie may, however, in some circumstances not work properly: in such cases, we recommend that you delete unwanted cookies and inhibit their use through the functionality of your browser.

Your preferences in relation to cookies will be reset if you use different devices or browsers to access the site.

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